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Discover the Real Reason Employees Leave with Exit Interviews
Published on 8/25/2015 12:00:00 AM
Discover the Real Reason Employees Leave

When an employee leaves your company, do you conduct an exit interview?

These interviews can gain valuable information that will help you improve your work environment and identify problems so that they can be addressed. Ultimately, the information gathered in exit interviews will help you retain good employees in the future.

Not all companies conduct exit interviews, and those that do usually don’t utilize the information they obtain.

The companies that learn something from conducting exit interviews utilize systems to secure the information gathered from the exit interview will be documented and put to use.

Provide a standardized questionnaire for departing employees. Conducting the interview with the previously filled questionnaire will provide the opportunity to expand on points that will be helpful to your organization. Employees who are leaving the company may feel more open to talk about the issues that they faced and undesirable experiences that they had.

Not only is it wise to interview employees who leave your company voluntarily, but it is also a good idea to interview fired employees. They may give you insight on why their performance faltered or what caused them to stop being a good employee.

You will always find some nugget of useful information in speaking to an employee who is leaving, regardless of the circumstances around their departure.

When used in conjunction with employee surveys and suggestion forms, exit interview responses can be a great source of information for improving your workplace and your overall business. So if you have been taking these interviews lightly or not conducting them at all, now is the time to implement them and do them in a structured way.

However, it is important to note the best time to talk to your employees about their dissatisfaction or suggestions for change is during their employment—before they decide to leave your company. As a manager or company owner, you should solicit feedback utilizing surveys, suggestion solicitations, meetings, contests — providing ways for your employees to share not only the problems that they see but also best practices, kudos for other employees, and other positive feedback.

When used in conjunction with employee surveys and suggestion forms, exit interview responses can be a great source of information for improving your workplace and your overall business. So if you have been taking these interviews lightly or not conducting them at all, now is the time to implement them and do them in a structured way.

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FEATURED SOLUTION
Exit Interview Form - Downloadable
Collect useful exit interview metrics to determine the causes of employee turnover
 
Shanna Wall
Hosted by Shanna Wall,
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