Bystander Intervention Training - Chicago, IL

Bystander intervention training is one of the most effective ways to teach employees within your organization to not only address, but prevent harassment in the workplace.  The Equal Employment Opportunity Commission (EEOC) recommends that all employees take Bystander Intervention training nationwide. 

Several jurisdictions have requirements for bystander intervention training and recently, the Chicago City Council passed an amnedment to the city's sexual harassment laws. The amendment states that in addition to sexual harassment prevention training, “all employees must participate in one hour of bystander training annually.”

This 1-hour training course meets the new requirements and will ensure your organization is legally compliant.

Learners who complete this course will be able to:

• Describe what causes the Bystander Effect and why Bystander Intervention is important
• Identify actions or statements that call for interruption, including harassment, discrimination, micro-aggressions, and examples of both explicit and unconscious bias
• Interrupt or intervene in those situations safely and effectively by:
  • Understanding the different approaches to de-escalation
  • Considering which approaches work best in certain types of scenarios
  • Supporting targets of bias and being allies for marginalized individuals or groups
• Impact the workplace culture through appropriate and positive follow up after the situation

What is the bystander effect?

• The Diffusion of Responsibility theory of group conflict
• Reasons why people don’t intervene in conflict
• The roles individuals in a group play in conflict scenarios
• How our brains often make quick “gut instinct” decisions and then rationalize our decisions afterwards

When to intervene?

• How to identify harassing behavior
• Recognizing subtle acts of bias and discrimination that can cause harm to others
• Real world scenarios
• Examples of discrimination, implicit bias, and micro-aggressions

How to intervene?

• Safe strategies for de-escalation, including the 3 D’s: Direct, Distract, and Delegate
• Practicing the skills to interrupt bias effectively using strategies that work
• Confidence-building practice
• Following up after a conflict
• Leading difficult conversations
• How to speak up
• Interactions with co-workers and others in the workplace

• Notify your employees to take the course and receive periodic reports on who has completed the course
• Receive training (only 10 minutes) on how to administer training through the CLI user-friendly Learning Management System (LMS)
• Load the course onto your own LMS and fully test it to ensure there are no problems

Access on All Devices and Bookmarking

• Training progress is synced across all devices: computers, tablets, and mobile devices
• Users can start the online training on one device and finish on another
• The course does not have to be completed in one sitting: when a user returns, the course will resume where they left off

Technical Support Provided

• Unlike many online course providers, technical support to your employees is provided at no additional cost
• If any employee has a problem with the course, CLI will gladly provide support