Manager & Leadership

Brush-up on Useful Excel Skills

In this 3-course bundle, you’ll learn or brush-up-on critical Excel skills, including Pivot tables, VLOOKUP and SUMIF. This course specifically includes skills that are helpful when reporting on employment and payroll data.

Lesson 1: 10 Ways to Improve Excel Workbooks

Lesson 2: Reporting with Pivot Tables

Lesson 3: VLOOKUP and SUMIF Excel Functions  

*This product is non-refundable*

Learn To Identify the Best Candidates

Lessons include interviewing and pre-screening topics to help you find the right candidates for each role.

Lesson 1: Avoiding Illegal Pre-Employment Screening Practices: Update on Background Checks, Ban the Box, Criminal Records, and Salary Secrecy Law

Lesson 2: Behavioral Based Interviewing

Lesson 3: Weeding Out the Bad Candidates: Best Practices for Sourcing, Resume Review and Pre-Screening

Credits: 4.5 HRCI^®, 4.5 SHRM

*This product is non-refundable*

You Talkin’ to Me?

Managers learn a variety of ways to handle conflict in the workplace, whether it’s personal disagreements or coaching a team to resolve issues.

Lesson 1: Managing Workplace Conflict

Lesson 2: Conflict Resolution: Keys to Success™

Lesson 3: Dealing with Unrealistic Expectations at Work™

Credits: 4.25 HRCI^®, 4.25 SHRM

*This product is non-refundable*

Important Managerial Skills Continuing Education

The “Must Have Managerial Skills” bundle includes 4 of our most popular 75- to 100-minute online courses specially designed to help managers learn about accounting, project management, negotiations, and speaking skills.

Lesson 1: Accounting for Managers

Lesson 2: Project Management for Non-Project Managers

Lesson 3: How to Negotiate Effectively for a Win-Win Outcome

Lesson 4: The Reluctant Speaker: Meeting and Other Presentation Speaking Skills™

Credits: 4 HRCI^®, 4 SHRM

*This product is non-refundable*

Important Skills for New Managers

The “New Manager Bundle: Skills for Success” course includes 5 of our most popular 75-minute webinars specially designed to help new managers and supervisors improve their leadership skills. Topics include: performance evaluations, discipline and coaching topics.

Lesson 1:  Strategies for a Successful Transition for the First Time Supervisor™

Lesson 2:  Feedback That Works: How to Constructively Evaluate and Effectively Discipline Employees ™

Lesson 3:  Handling Difficult Personalities and Behaviors in the Workplace™

Lesson 4:  Getting the Best from Quiet or Shy Employees™

Lesson 5: Strategies for Conducting Successful Performance Evaluations

Credits: 6.25 HRCI^®, 6.25 SHRM

*This product is non-refundable*

Continuing Education Credits for HR Professionals

Human Resources leaders play a critical role in every organization. This course includes three lessons covering both strategic and practical skills for HR professionals.

Lesson 1: HR Metrics Measuring and Communicating the Strategic Value of Human Resources

Lesson 2: Documentation: One of HR’s Most Critical Tasks

Lesson 3: Employee Handbook Mistakes

Credits: 4 HRCI^®, 4 SHRM

*This product is non-refundable*

Learn How to Address Sensitive Subjects at Work

An HR Guide to Sensitive Subjects course includes four of the most popular webinars on touchy workplace issues. Topics range from personal hygiene and attire to office romances.

Lesson 1: Addressing Personal Hygiene Problems in the Workplace: Legal and Practical Issues

Lesson 2: How to Manage Office Romances, Investigate Sexual Harassment

Lesson 3: Tattoos, Sandals, Yarmulkes: Increasing Legal Challenges for Dress and Appearance in the Workplace

Lesson 4: Managing Political Speech at Work in a Polarized Era

Credits: 5.25 HRCI^®, 5.25 SHRM

*This product is non-refundable*

Updated to reflect new FLSA rules, effective January 1, 2020.

Learn How to Comply with the New FLSA Overtime Regulations

FLSA Simplified for Managers is a comprehensive training program that clearly guides you through everything you need to know about FLSA requirements, with answers to all your questions. Why is FLSA compliance important? How does a company comply with overtime rules? What are the requirements and limitations of non-exempt employees versus exempt?

This training program has specific guidelines that will educate managers on how to properly meet FLSA guidelines.

This ready-to-go presentation is perfect in a presenter-led group setting or as a self-directed training program. It covers:
     º The role of the Fair Labor Standards Act (FLSA)
     º The penalties for not staying FLSA compliant
     º Differences between exempt and non-exempt workers
     º Timekeeping requirements
     º Recording hours of work
     º Regulations regarding child labor
     º Rules for working overtime

Learn How to Take Care of Conflict Effectively in the Workplace

Everyone has an opinion or at least a different way of doing things. However, when conflict arises at work, knowing how to deal with it can be the difference between success and failure. Managing Conflict in Today’s Diverse Workforce is a comprehensive training program that shows how effective conflict management methods work to everyone’s advantage – through problem solving, communication and negotiation. It clearly illustrates the pros and cons of engaging in disputes -- with specific guidelines anyone in business needs to understand.

This ready-to-go presentation is perfect in a presenter-led group setting or as a self-directed training program. It covers:

•      • What is conflict management?
•      • Reasons for conflict
•      • Main factors that determine how we deal with conflict
•      • 5 ways to address conflict
•      • Phrases to avoid when dealing with conflict
•      • The importance of understanding conflict management methods
•      • Dealing with customer conflict

Train Your Staff How to Identify and Resolve Workplace Conflict

Conflict is an inevitable occurrence in the workplace, but it doesn't have to be destructive. Using enacted scenarios and targeted instruction, this training program highlights the common forms of conflict that occur in the workplace and the best methods for identifying, understanding and resolving them.

This product has been discontinued.

For the most up-to-date Harassment Training solutions, consider these options:

Online Sexual Harassment Training (50-State Compliant)

Harassment Training Smart App

Downloadable Harassment Training for Employees

Downloadable Harassment Training for Managers

This product has been discontinued.

For the most up-to-date Harassment Training solutions, consider these options:

Online Sexual Harassment Training (50-State Compliant)

Harassment Training Smart App

Downloadable Harassment Training for Employees

Downloadable Harassment Training for Managers

This diversity and inclusion training program explains how to get employees to create a cohesive team by helping reduce tension and biases while increasing communication. Managers will learn how to set the tone, prevent discriminatory behavior and be a mentor.