Management and Leadership

Updated to reflect new FLSA rules, effective January 1, 2020.

Learn How to Comply with the New FLSA Overtime Regulations

FLSA Simplified for Managers is a comprehensive training program that clearly guides you through everything you need to know about FLSA requirements, with answers to all your questions. Why is FLSA compliance important? How does a company comply with overtime rules? What are the requirements and limitations of non-exempt employees versus exempt?

This training program has specific guidelines that will educate managers on how to properly meet FLSA guidelines.

This ready-to-go presentation is perfect in a presenter-led group setting or as a self-directed training program. It covers:
     º The role of the Fair Labor Standards Act (FLSA)
     º The penalties for not staying FLSA compliant
     º Differences between exempt and non-exempt workers
     º Timekeeping requirements
     º Recording hours of work
     º Regulations regarding child labor
     º Rules for working overtime

Workplace protocol can be tricky and too often supervisors ask the wrong questions or ignore legitimate complaints because they aren’t properly trained. And these mistakes can lead to legal troubles for your business.

10 Legal Pitfalls Supervisors Should Avoid is a straightforward presentation that outlines common workplace mistakes and offers detailed answers so managers don’t overstep boundaries. Is it okay to ask a job candidate if they have been arrested? Can non-exempt employees work “off the clock”? Is it considered harassment if an employee tells dirty jokes?

This ready-to-go presentation is perfect for a presenter-led setting or as a self-directed training program. It covers:

•      • Asking inappropriate questions in interviews    
•      • Making promises to applicants
•      • Violating the FLSA
•      • Failing to document
•      • Making exceptions
•      • Treating all absences alike
•      • Failing to take harassment law seriously
•      • Giving in to temptation to retaliate
•      • Violating employee privacy
•      • Ignoring requests for accommodation

Learn How to Handle Conflict Effectively in the Workplace

Everyone has an opinion or at least a different way of doing things. However, when conflict arises at work, knowing how to deal with it can be the difference between success and failure. Managing Conflict in Today’s Diverse Workforce is a comprehensive training program that shows how effective conflict management methods work to everyone’s advantage – through problem solving, communication and negotiation. It clearly illustrates the pros and cons of engaging in disputes -- with specific guidelines anyone in business needs to understand.

This ready-to-go presentation is perfect in a presenter-led group setting or as a self-directed training program. It covers:

•      • What is conflict management?
•      • Reasons for conflict
•      • Main factors that determine how we handle conflict
•      • 5 ways to handle conflict
•      • Phrases to avoid when dealing with conflict
•      • The importance of understanding conflict management methods
•      • Dealing with customer conflict

Avoid Common Management Mistakes

Using examples from everyday life, 12 Mistakes Managers Commonly Make walks managers through the rights and wrongs of dealing with workplace situations. Attorney developed and reviewed, it offers potential solutions to improve your management teams' effectiveness and legal compliance.

Train Your Staff How to Identify and Resolve Workplace Conflict

Conflict is an inevitable occurrence in the workplace, but it doesn't have to be destructive. Using enacted scenarios and targeted instruction, this training program highlights the common forms of conflict that occur in the workplace and the best methods for identifying, understanding and resolving them.

Manage Employee Performance Legally and Effectively

Get the best out of your employees with this instructive training program that demonstrates the importance of managing employee performance. Through real-life scenarios, the experts give advice on how to set performance objectives and best practices for conducting appraisals that protect both manager and company from legal liability.

Reduce the Risk of Wrongful Terminations

This training program teaches managers the termination basics, including how to avoid costly, risky legal mistakes. The video is narrated by an attorney and features ex-employees who share their experiences and reactions to losing their jobs.

Effective Harassment Training Helps Protect Your Business From Legal Claims

Without proper harassment training, a surprising number of employees - including managers and supervisors - actively engage in harassing behavior and never even realize it.

From Sex to Religion: Taking Control of Harassment helps employees understand what harassment is through demonstration. After seeing reenactments of common workplace examples in this modern harassment training, employees can more easily take personal responsibility and avoid those kinds of behavior.

Train Managers to Identify and Handle Harassment

This educational yet engaging training program uses realistic scenarios to demonstrate the categories of harassment as defined by law. By witnessing various realistic scenarios, employees will learn what harassment is, as well as how to recognize and prevent it, and respond to harassment complaints. This Manager's Version explains the specific obligations of managers regarding anti-harassment policies.

This complete harassment training program includes a DVD with training modules and a CD-ROM with reproducible materials to acknowledge training program completion.

Reinforce Effective Decision Making for an Ethical Workplace

Staff will gain a better understanding of workplace code of conduct and how to make decisions that are ethical. Set the tone by teaching all your employees an ethical decision-making process that can be applied even when the right choice isn’t obvious at first glance.

Diversity & Inclusion Bundle (English DVDs)

This diversity and inclusion training program explains how to get employees to create a cohesive team by helping reduce tension and biases while increasing communication. Managers will learn how to set the tone, prevent discriminatory behavior and be a mentor.

Create a Respectful, Harassment-Free Workplace

In today’s diverse and often complex workplaces, everyone shares a responsibility for getting along and behaving respectfully. This combination employee/manager training program educates your entire staff on the critical issue of harassment, with guidance on how to embrace diversity and avoid escalating situations.

Training to Educate Staff on Workplace Harassment

Understand the warning signs of harassment and how to legally react to complaints. This training is a critical step to a harassment-free workplace.

The Right Phrase for Every Situation - Every Time

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand.

The right phrase for every situation - every time

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

A fun way to Teach Managers & Employees Effective Motivational Skills

Boost your team’s skills and drive with this stimulating, fun-filled book of training games. Expertly written to teach managers and employees important skills, it also helps to generate enthusiasm and vigorous involvement. The Big Book of Humorous Training Games uses such techniques as role-playing, charades, brainstorming and more.