Webinar 1: Strategies for a Successful Transition for the First Time Supervisor
Credit: 1.25 HRCI, 1.25 SHRM
75 Minutes
In this webinar, you’ll learn how to become an effective supervisor and avoid common pitfalls. You’ll learn about the all-important assessment process and the factors that ensure supervisory success. Among other things, you’ll learn answers to the following questions:
- How do your relationships with peers change as a new supervisor?
- How is your new authority and behavior perceived?
- How can you use key meetings to gain the information you need to thrive as a supervisor?
- How do you assess your supervisory skills?
- How can you have the strongest relationship with your manager?
- How can you best assess your direct reports?
- What is expected of you in your new role?
- How do you fill in the gaps in your training?
- How can you use coaching and mentoring?
- What’s the difference between leadership and management skills?
- What’s the difference between supervising skilled vs. unskilled labor?
- What is technical vs. administrative support?
- How do you implement change as a new supervisor?
- How do you retain good employees?
Webinar 2: Feedback that Works: How to Constructively Evaluate and Effectively Discipline Employees
Credit: 1.25 HRCI, 1.25 SHRM
75 Minutes
In this webinar, you’ll learn how to constructively critique and, when necessary, discipline employees. Among other things, you’ll learn about:
- Appropriate use of feedback techniques, timing and approach
- Established feedback vehicles such as progressive discipline
- Current, blended coaching techniques, including the benefits and challenges of each technique
- How to deal with senior vs. junior-level employees
- Helpful language “do’s” and “don’ts”
Webinar 3: Handling Difficult Personalities and Behaviors in the Workplace
Credit: 1.25 HRCI, 1.25 SHRM
75 Minutes
In this practical webinar, you will gain hands-on guidance regarding how to deal with individuals who make the workplace a difficult, demanding environment for co-workers and supervisors — and, in doing so, hinder organizational productivity and effectiveness.
Webinar 4: Getting the Best from Quiet or Shy Employees
Credit: 1.25 HRCI, 1.25 SHRM
75 Minutes
Research says that as much as 40% of individuals in the workforce demonstrate shy behavior. In this practical webinar, you will learn hands-on, practical information regarding how to work with employees whose behavior in the workplace is shy, quiet, and/or introverted. This includes how to manage and/or report to quiet, shy, or introverted employees, and how to successfully work with those who demonstrate this behavior in the workplace. You will learn a range of methods and tools for bringing forward the best from these employees or supervisors, while still respecting their individual style preferences.
Among other things, you will learn about:
- The Shy Employee
- What does it mean to be “shy?”
- What causes shyness?
- When is shyness appropriate? What are the benefits? The drawbacks?
- What industries and jobs are shy people most likely to show up in?
- What kind of behavior can you expect from shy employees?
- What effect does the person’s shyness have on you? Do you respond or react?
- What are some success strategies for dealing with shy employees?
- What are some success tips to bring shy employees’ professional best forward?
- Handling the Shy Employee
- How to give feedback
- How to use effective phrasing
- The POR Method™
- Key coaching concepts
- Listening to learn
- Additional success tips
- Resources
Webinar 5: Strategies for Conducting Successful Performance Evaluations
Credit: 1.25 HRCI, 1.25 SHRM
75 Minutes
The best performance evaluations are objective, timely, and articulate achievable goals for employees. In this webinar, you will learn strategies for executing successful performance evaluations. Upon completion of this course, you’ll be able to:
- Conduct effective performance reviews
- Facilitate employee motivation and performance improvement
- Provide constructive feedback and deliver “bad-news” effectively
- Describe how to guide employees to set goals for themselves
- Maintain objectivity, extract emotion and use statistical processes to deliver performance reviews
- Describe how to document, formalize, and follow-up on performance reviews
