Priority Number

Perfect Phrases for Dealing with Difficult People


The right phrase for every situation - every time

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!


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This book includes:

  • Hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
  • Advice on how to handle:
    • Coworkers who may be unfriendly, obnoxious, loud, petty, gossipy
    • Argumentative people
    • Employees who spread rumors
    • Stuck in the box performers
    • Employees who resist change
    • Bully Bosses, forgetful/unfocused bosses, hands-off bosses
    • Micromanagers
    • and so much more

Product Specs:

  • Soft Cover
  • 175 Pages
  • Published 12/30/04
  • 8"H x 5"W