NOTE: An unexpected equipment issue has temporarily interrupted our engraving operations. As a result, there will be delays with order production and shipments.
We understand how important your order is, and we sincerely regret any inconvenience this may cause. Our team is actively working to restore service as quickly as possible.
Although we do not currently have an estimated completion date for repairs, we are closely monitoring the situation and will share updates as soon as they are available.
Thank you for your patience and understanding while we work through this unexpected challenge.
Follow these simple steps to submit your engraving details:
Note: If you would like to submit engraving information for more than 1 recipient/plate, please enter each request individually. Engraved plates typically ship within 5 business days after receipt. Personalization requests for all 12 plates must be received within 15 months of purchase.
Select the program you purchased below to submit your engraving information for the main award small plate.
Select the program you purchased below to submit your engraving information for the main award small plate and the individual award.
We do not accept returns or offer refunds on personalized products. If your order arrives damaged or the award is not engraved correctly, please contact Customer Service to request a replacement at 800.999.9111 or service@hrdirect.com.