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Customer Service Aptitude Tests

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Customer Service Communication Skills Test

T3027

Administer this 2-part test to both remote and on-site applicants to see if they can effectively interact with customers.


  • Testing website includes customizable email invitations and detailed reporting
  • No subscription or annual fee required – order only the tests you need (5 test minimum)
  • Get Free Test Validation with your purchase (a value of $50 - $125) to support EEOC best practices for removing discriminatory testing bias


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as low as $20.00

Dependability Pre-Employment Test

T3028

Use this 24-question employment test for both on-site and remote workers to determine how dependable they are.


  • Testing website includes customizable email invitations and detailed reporting
  • No subscription or annual fee required – order only the tests you need (5 test minimum)
  • Get Free Test Validation with your purchase (a value of $50 - $125) to support EEOC best practices for removing discriminatory testing bias


See more details...

as low as $7.50

People Skills Pre-Employment Test

T3029

Test remote or on-site applicants on their people skills using this video-based employment test.


  • Testing website includes customizable email invitations and detailed reporting
  • No subscription or annual fee required – order only the tests you need (5 test minimum)
  • Get Free Test Validation with your purchase (a value of $50 - $125) to support EEOC best practices for removing discriminatory testing bias


See more details...

as low as $7.50

Phone & Online Chat Comprehension Skills Test

T3030

Use this simulation style employment test with remote or on-site applicants to test their ability to hear and comprehend information, and multi-task.


  • Testing website includes customizable email invitations and detailed reporting
  • No subscription or annual fee required – order only the tests you need (5 test minimum)
  • Get Free Test Validation with your purchase (a value of $50 - $125) to support EEOC best practices for removing discriminatory testing bias


See more details...

as low as $15.75

Trainability Pre-Employment Test

T3031

Use this multiple choice employment test with remote or on-site applicants to assess how open they are to learning new things.


  • Testing website includes customizable email invitations and detailed reporting
  • No subscription or annual fee required – order only the tests you need (5 test minimum)
  • Get Free Test Validation with your purchase (a value of $50 - $125) to support EEOC best practices for removing discriminatory testing bias


See more details...

as low as $7.50

When you’re filling job positions that interact closely with customers, you want to be certain the candidate is dependable, personable and a strong communicator. Measure these and other professional skills with our targeted pre-employment assessment tests.

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