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Customer Service: The Telephone Connection

The Impact of Great Customer Service

Staff will gain a better understanding of workplace code of conduct and how to make decisions that are ethical. Set the tone by teaching all your employees an ethical decision-making process that can be applied even when the right choice isn’t obvious at first glance.
SKU: D0156
$215.00
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Product Specifications:

  • Approximately 17 minutes
  • DVD is designed for use with a standard DVD player connected to a television.
    Playback on a computer DVD drive may require additional software not provided

 

Product Specifications:

  • Approximately 17 minutes
  • DVD is designed for use with a standard DVD player connected to a television.
    Playback on a computer DVD drive may require additional software not provided

 

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